Help

Troubleshooting

The tag isn't detected, no offers show, or your security policy blocks it.

"Not there yet": the install check can't find the tag

Caching. Clear your site's cache, and your CDN's cache if you use one, then check again.
The key. The check looks for data-site="YOUR_SITE_KEY" with your exact key. Copy the tag from your portal rather than retyping it.
Added by a script. If a tag manager adds the tag, it isn't in your page's HTML, so the check can't see it. Open any article once; your portal then shows the tag working from its first request.

The tag is installed but no offers show

Not approved or not live yet. Offers run only on approved, live sites. Your portal shows where your site is.
The page hasn't been read. Each article is read the first time it's opened, and offers appear from its next visit.
Nothing relevant. Pages with nothing an advertiser offers stay clean on purpose. Open the page with ?pubber=sandbox&pubber_view=all to see every place Pubber found.
Not an article. Home, category, tag and utility pages are skipped.
Blocked. Ad blockers and some privacy extensions block the tag. Check in a clean browser window.

Content Security Policy

If your site sends a Content-Security-Policy header, allow Pubber's script, styles and requests:

script-src https://pubber.io;
style-src https://pubber.io;
connect-src https://pubber.io;
img-src https: data:;

Add these to your existing directives rather than replacing them. Offer images can come from advertisers' own domains, which is why images need https:.

Seeing what the tag does

Add data-debug="1" to the tag and open your browser console. The tag logs what it asked for and what it placed.

Still stuck?

Email support@pubber.io with your site and the page you're looking at.